RMA Creation Integration

outline the rma creation integration creates returns in ap21 while your order data continues to come from your ecommerce platform returns can be created at one of two points select the timing you'd like to use on approval docid\ wqp5wz oa0sjvdv1igkdvon lodgement docid\ qjqykq5qqpeqfvgftvoke whichever timing you choose, returns dropped off in store are always created in ap21 on lodgement, and always as a return rather than an exchange order, so the store has it against their store number when the customer walks in this applies to drop off locations that have an ap21 store number set up