Shopify Settings
3 min
outline the shopify settings page controls how refundid creates returns and refunds in your shopify store, which products can be offered for exchange, and whether customers can edit their own order after checkout it's found under settings > shopify and is only visible to shopify retailers settings create shopify return choose when the return is created in shopify for instant refunds when the refund is issued the shopify return is created the moment the customer receives their instant refund when the return is closed (default) the shopify return is created when you process and close the return disable zero dollar refunds when on (the default), refundid won't create a $0 refund in shopify when an instant refund is issued items flagged for restock are restocked directly instead turn this off if you want the $0 refund recorded against the order in shopify, with restocking handled as part of that refund allow draft or unlisted products for exchange when on, draft or unlisted shopify products can be offered as exchange options even though they're not available for sale on your store this is off by default normally only products available for sale are offered reverify shopify inventory before creating exchange orders when on, refundid checks total inventory across all shopify locations before creating an exchange order shopify must report enough available inventory for every selected quantity variants with continue selling when out of stock enabled and variants that don't track inventory are not blocked this setting is off by default order editing controls whether customers can update their shipping address or contact email, or cancel their order, from the shopify thank you and order status pages while the order is still unfulfilled see order editing docid\ ukagpuaeulx1vevckqfl9 for the full setup only users with settings admin access can view and change these settings