Freight Product

outline when a return includes a shipping charge (for example, a return label cost deducted from the refund), refundid can represent this in ap21 using a freight product what refundid needs the sku of a freight product in your ap21 environment send this to your account manager or integrations\@refundid com mailto\ integrations\@refundid com how it's used on ap21 environments that support it, the freight amount is posted as its own line on the return using your freight product sku on environments that don't, refundid nets the freight amount out across the item values on the return instead nothing is coming back for the freight line, so ap21 leaves it as processing when your team finalises the return where returns are approved from ap21 docid\ jldaxct z5xunr6lgqb6h , refundid does not wait on it freight can also be disabled on instant returns if you'd prefer it not be posted for those let us know during setup