Processing A Return

outline processing the refund is a crucial and final step in the refund process after receiving the returned order and thoroughly reviewing it, it is necessary to conclude the refund process by either approving or rejecting the refund request and closing it in order to process a refund, locate the refund request that you wish to process and click on it once you click on the return request, you will be able to view the various sections containing return details, shipping information, and customer details to process the refund, simply click on the ' process refund ' button located at the top right corner of the page upon reviewing the return reason and details, you can select the appropriate refund resolution from the drop down menu if you wish to approve and process the refund, choose the ' approved ' option alternatively, if you wish to reject the refund, select the ' declined ' option to restock the item, you can simply tick the orange switch as part of the refund process this will initiate the restocking process for the returned item after closing the refund, you will be able to see the resolution whether it was approved or declined on the refund page additionally, the closed refund will be moved to the ' closed ' tab and will no longer be visible in the open refunds tab