Standard Returns

outline the standard resolution feature allows retailers to give their customers more refund choices using refundid this includes an instant refund, standard refund, and unsupported resolution this is useful when sellers don't want to give instant refunds for certain products or customers, but still allow customers to lodge a standard return via refudnid when the 'standard resolution' feature is activated, customers have the choice to opt out of an instant refund instead, they can select from the predefined standard resolution options that the retailer has set up 'standard returns' will be visible on the merchant dashboard, enabling sellers to handle them with the same ease as they manage 'instant refunds' unsupported refunds retailers can configure personalized solutions such as exchanges, credit notes, or any other return options they wish to provide to their customers these customized solutions, known as "unsupported refunds," will remain unchanged and will not be processed via refundid system retailers will need to manage them manually refundid will only present these resolution choices to customers, while the remaining steps must be completed manually by the retailer the available resolutions instant refunds these are the typical refunds where customers receive their funds instantly standard refunds this is the regular refund procedure where customers return their items and receive their money after the retailer approves the return unsupported / custom refunds these are customized return options that retailers offer to their customers through refundid however, they will not be processed through the refundid system and must be managed separately