Refundid offers integrations with various helpdesk platforms to streamline internal processes for your customer service team. These integrations assist in feeding through necessary return information into your respective helpdesk platform removing the need to monitor both platforms

Select an integration below to get started

Gorgias

Helpdesk

Retrieving Your Authentication Details

Setting Up The Integration

Event Flow

Peoplevox

Retrieving Your API Key

How The Integration Works

CIN7

Gift Voucher Information

Refundid Payment Method Setup

Pre-2024.2

Post-2024.2 (Including 2024.2)

AP21

ERP & OMS

Demo

Setup

Processing Returns

Refundid FAQ

OmniReturns / SEKO

Customer Flow

ReturnGO

Centralised Dashboard

Retrieving API Key

Setting Up Webhooks

Loop

Returns Portals

SEKO

Shippo

Shipping Insurance and Carbon Offset

Easypost

Shipper Integrations

Shopify Accounts

Searchspring

Customer Tier Integration

Refunding Points Integration

Yotpo Email Integration

Yotpo

Marketing

Partners & Integrations

Refundid Help Center

Refundid Knowledge Base

How Does Refundid's Instant Refunds Work?

Welcome

Installing Refundid

Accessing The Merchant Portal

Altering and Customising Your Portal

Setting Up On-Site Display

Test Transaction

Integrations

Going Live

How To Know If Refundid Was Used?

Post Processing

Miscellaneous Features

Shopify Retailers

Setting Up On-Site Messaging

BigCommerce Retailers

Refundid On-Site Messaging

Processing A Return

Magento 2 Retailers

Instant Refunds

Standard Refund Resolution

Standard Refund

Store Credit Resolution

Store Credit

Exchange Fulfilment Location

Exchange

Custom Resolution

Custom

Standard Returns in Merchant Portal Dashboard

Standard Refunds in Analytics Page

Standard Refunds Invoicing

Processing Standard Refunds

Standard Refunds in Customer Dashboard

FAQs About Standard Resolutions

Standard Refunds for Customers

Sample Flows

Standard Refunds in Flows

Standard Returns

Returns Panels

Multi-Country Banner

PDP Messaging

Returns Policy Accordion

Returns Policy Banner

Joint Returns Form

FAQs

Refundid Messaging - Examples

Shopify

PDP (Manual)

BigCommerce Returns Portal (Manual)

Returns Policy (Manual)

BigCommerce

Returns Policy Accordion (Manual)

Magento 2

Refundid Messaging On Your Site (cloned with children)

Dashboard Tabs

Dashboard Columns

Filtering & Exporting Merchant Table

Integration Errors

Main Dashboard

Overview

Processing

Shipping

Customer Returns

Refundid Value

Repurchases

Return Rates

Custom Reporting

Analytics Page

Notifications & Contact

Return Time

Add An Announcement

Order Conditions

Fulfillment

General

Adding A Carrier

Label Generation Methods

Shipping Pricing Adjustments

Label Reference Fields

Child Return Elements

Return Reasons

Order Override

Connect one email to multiple accounts

Users

Conditions

Outcomes

Flows Prioritisation

Popular Flows

Flows

Getting Custom Reports Emailed To You

Fields Available

Reports

Customer Receipts

Product Recommendations

Invoices

Custom Buttons

Branding

Multi-Store Login

Automations

Return Lodged Page

Notifications

Ask Additional Questions

Resolutions

Discounts

Emails

Merchant Portal

Refundid Provided APIs

Webhooks

Models

Initial Redirect

Custom Integration

API Documentation