Reports

outline on the reports page, retailers can create and customize their refund reports they can choose which fields to include in the report and decide whether to export the data at the order level or item level each customized report can be filtered by data range, refund status, shipping status, resolution, and more these flexible spreadsheets are efficient and useful for better reconciliation and warehousing purposes how to create a custom report? log in to your merchant portal and click 'report' on the left hand side menu click ' add report ' when generating a new report, provide a name for your report, select your preferred export level (either item or order), and choose the specific export columns you want to include in the spreadsheet upon adding a new report, it will appear in the customized reports table, displaying the report's name , type , and the included fields clicking the download button within each report will open a filtering pop up, allowing you to select your preferred filtering criteria, such as refund status or shipping status you have the flexibility to adjust the filters for an existing report each time before downloading the file