Product Recommendations

outline the product recommendations feature transforms the refund process into a new opportunity to drive sales after a customer completes a refund request, an ai powered product recommendation toolbar will appear on the refund success page this toolbar showcases curated items from your shopify store, turning a potentially lost sale into a new shopping opportunity how it works the recommendation engine uses advanced logic to consider both the customer's shopping preferences and their specific return reasons for example, if a customer returns an item due to a sizing issue, the system can suggest the same item in a better fitting size this personalized approach helps address the customer’s original concern and offers a tailored shopping experience, increasing the chances of a new conversion setup initial setup this feature is available exclusively for shopify retailers to enable product recommendations, you'll need to contact merchant support or your designated account manager initially, the feature will use shopify’s default product recommendations integration options for more advanced recommendation logic, integrations with tools like searchspring are available