Return Reasons

outline return reasons are the pinnacle of any returns process these will show up to the customer during their returns lodgement experience, helping to provide the retailer with extensive information on why an item is being sent back retailers can use return reasons to not only collect item data but also adjust the user journey all stores will be set with default return reasons however, they can be adjusted at any time adding return reasons navigate to the return reasons page open the group you'd like to add return reasons to click add reason enter the reason title select if you'd like any return or shipping conditions override shipping price adjust the return shipping price when this return reason is selected block return view the return blocking reasons article to learn more click save default return group the default return reason group is your portal's base return reasons that are shown to customers unless specified otherwise to learn more about how return reason groups work and how you can use them to show alternating return reasons based on product, customer etc , click below return reason groups docid\ rkqlxftwesqucbjutnzln help with what reasons to add need some help with choosing what return reasons you'd like to show customers? find some example return reasons below