Standard Returns
Processing Standard Refunds
2 min
outline standard refunds can be processed thorugh the merchant portal, just like instant refunds when processing standard refunds, the refund will be issued back to the customer through the ecommerce platform how to process a standard refund? identify the type of refund by looking at the 'resolution' column or using the filters, find the standard refund you'd like to process, and click the 'process' button using the processing popup, you can decide whether to approve or decline the refund when handling a standard return, you have the flexibility to adjust the amount sent back to the customer through the e commerce platform, especially if you're not refunding the entire sum once you've made your selection between approved, declined, or canceled, simply click the 'process' button to finish the procedure what happens after you approve an unsupported return? if you approve unsupported resolutions, it will mark the return as closed on the refundid dashboard however, please note that this action won't trigger any payment from the e commerce platform to the retailer any additional steps or actions will need to be manually handled directly through the retailer
