Portal Customisations

outline the refundid portal provides a variety of different customisations to the user journey this has been done to really help the user journey feel as on brand for customers as possible whilst refundid specific products (such as instant refunds or instant exchanges) will maintain their branding, other parts of the flow (such as buttons, fonts etc ) can be adjusted to better match your brand setup select the type of customisation you'd like to set up below custom logo docid\ k6jj7nvmwqbqi9hgwyhpa custom background docid 9cqyt0kjud3glpkjd3a1n custom font docid\ jbdgvrocxhr53glkcjbo6 custom font docid\ jbdgvrocxhr53glkcjbo6 emails docid\ kbdgsqjscv krsje0 ee where do customisations apply on any non refundid specific parts of the product, your branding will apply this includes search order page lodgement experience post lodgement page emails where won't customisations apply anything that is focused on the refundid instant product, your branding won't apply this includes refundid sign up/login journey instant return lodged page instant return emails and text messages /