Adding A Carrier

outline under carrier setup, you can set the price quoted to customers when purchasing a return label through refundid if you want the customers to purchase at the default price, simply leave the amount field empty to make it free, set the price field to $0 to add a new carrier click the ' add carrier ' button once ' add carriers ' is clicked, a popup will be displayed with once ' add carriers' is clicked, a popup will be displayed with options to select either refundid’s carrier account or bring your own (byo) carrier account for generating return labels clicking on the refundid account will present the available refundid carrier accounts for selection opting for byo account will show a list of supported accounts, and you will be required to input necessary information such as account number, api keys, and api secret your own carrier aggregator accounts if you're a retailer and you currently generate labels from a variety of different carriers, you may be using a carrier aggregator a carrier aggregator works by allowing you a location to connect all your carrier accounts (australia post, sendle, dhl etc ) to and easily generate labels from any of them at any time, without needing to navigate between the different platforms refundid currently integrates into a variety of different carrier aggregators in order to allow retailers to easily connect up all their carrier accounts to refundid at once to facilitate label generation to get this setup, simply visit the guide below and select which carrier aggregator you'd like to connect to refundid shipper integrations docid\ spvk3tw73yvjzaeht jxf once completed, navigate back here to learn how to configure your carrier refundid's carrier accounts in the instance that you may not have your own carrier account (such as an australia post or sendle account) or do have your own account but would not like to use it, we've got our own carrier accounts which you're welcome to use by connecting to a refundid owned carrier account, we'll take care of all payments and reconciliation when it comes to label generation you also won't need to connect with any carriers in order to utilize this, we take care of it all for you currently, refundid owned carrier accounts include australia post (domestic) sendle (domestic) dhl express (domestic) ups (domestic & cross border) if you'd like to use a refundid owned carrier account, please reach out to integrations\@refundid com or connect with your account manager and this will be set up for you please note that pricing may vary based on product size and location if you'd like more information on pricing, please let us know on reach out your own carrier account(s) if you currently use a carrier or multiple carriers to ship items to and from your warehouse and you'd like to use that carrier for returns but don't currently use a carrier aggregator, this is something that is currently supported by refundid an example of this would be if you currently have your own australia post account but have no way of connecting it up to refundid if you'd like to use your own carrier account to generate return labels without going through an aggregator, please reach out to integrations\@refundid com or connect with your account manager and this will be set up for you carrier setup configuring a carrier once you've added a carrier to your merchant portal, you'll need to configure it before it's available to customers for each carrier, the below configurations will be available price how much the label will cost the customer if the price is left blank, we'll quote the customer whatever the carrier quotes you if the price is set to 0, the label will be free to the customer refundid will always display the customer the cheapest price for a label so if any other conditions are set to override this shipment price, we'll display the cheapest one to learn more about how the return shipping price can be adjusted based on different circumstances, visit the shipping pricing adjustments page below shipping pricing adjustments docid\ gjdfgd70z3sfxzeyv oui return label is the label created as a return label we recommend this is turned on for all enabled carriers if this is not switched on, the incorrect labels may be generated for your customers which could potentially result in higher priced labels physical return slip attaching a physical return slip to each label if you'd like to require customers to include a packing slip in their return back to, you can turn this on this will provide every customer who receives a label with a packing slip that breaks down all items being returned on a line item basis making it easy for you to note which items have been returned without opening up the refundid portal max weight the maximum return weight that is supported for this carrier if you'd like to set a max weight that is supported for this carrier, you can do so here this functionality can be used if you'd like to offer different return shipping prices based on the number of items sent back once these have been set up, click " save " and ensure you've switched the carrier on this will then be displayed to customers as a return shipping option when going through refundid by default, customers will be given the option to choose from any of your added carriers if you'd prefer to select a label on behalf of your customer, you can have refundid automatically select the cheapest return shipping option on behalf of the customer please refer to the auto purchase shipping guide in the link below for more information auto purchase shipping label docid\ org4ty3 hwh5l1avdhav7