Standard Returns
Exchange
Exchange Fulfilment Location
7 min
outline when offering exchange items to customers, retailers can choose the fulfillment location they'd like to use only items available at that location will be shown as exchange options to the customer this is especially useful if you want to restrict exchanges to a specific location, such as an online warehouse, and exclude others like physical stores location ids location ids are used to identify fulfillment locations you’ll need these ids to set up which locations should be used for exchanges to find a location id, follow the steps below open up your shopify store and head to settings > locations click on the location you'd like to get the id for head to the url of the page you're sent to and you should see a number after /locations copy this number and save it somewhere this is the id that will be used to set this feature up do this for each location you'd like to use for exchanges set up once you've obtained the ids of all the locations you'd like to use for exchanges, follow the steps below to set this feature up head to settings > general scroll to the bottom of the page locate the exchange settings section add the inventory locations you'd like to get stock from paste in all the location ids of all the locations you picked in the previous steps above click save once set, a product will only be available to exchange for should it be available in one of these selected locations
