FAQs

outline below are refundid's faqs all of refundid's faqs are visible on our site at https //refundid com/help https //refundid com/help however, to keep customers on your site and help answer all their questions, we suggest adding the below faqs to the help section on your store faqs what is refundid? refundid provides shoppers with instant refunds for their returns no need to wait for your order to be shipped back and checked before you’re issued a refund use refundid to get your refund before you’ve even sent back your items with refundid your refund appears in your account in under 30 seconds click here to get started! \[hyperlink “here” to http //www refundid com/query order ] how do i use refundid? click here or go to www refundid com http //www refundid com \[hyperlink “here” to http //www refundid com/query order ] follow refundid's 3 step process and receive your full refund in real time if you haven't already, ship back your order to \[store name] at \[return address] for more information, check out refundid's faq at www refundid com/help http //www refundid com/help what do i do after receiving my refund from refundid? after using refundid your refund process is complete if you have not shipped back your items, you must do so using the returns label provided to you by refundid you must do so within 7 days of receiving your refund to prevent your refund from being cancelled for any questions related to the shipping tracking number, please reach out to refundid here \[hyperlink “here” to http //www refundid com/help ] where do i receive my refund? when signing up for refundid you’re prompted to provide your bsb and account number refundid pays you instantly into this account is refundid free? refundid is 100% free for all customers no subscription fees, no set up costs, and no transaction fees can i use refundid with afterpay/zip? refundid works will all payment gateways! this means that you can still receive an instant refund with refundid even if you originally purchased your item with a buy now pay later service such as afterpay or zip pay simply follow the usual refundid process to receive an instant refund with one of our partner stores after that, you can then use the money that you receive instantly from refundid to repay your outstanding balance with your bnpl service ‍ please note when using the refundid platform your payments with your bnpl service will not be automatically cancelled you will need to repay your bnpl provider with the money that is instantly transferred by refundid is there a limit to how much i can refund on a single return? yes, refund limits apply to returns lodged through refundid visit our faqs to learn more \[hyperlink “faqs” to http //www refundid com/help ] what products can i not receive a refund on? refundid is not available for any non refundable items be sure to read the merchant’s returns policy to see which items fall within this criterion refundid is also not available for any orders made using a gift card when can i expect to get my refund? when using refundid, refunds are paid out instantly meaning they are received in your bank account within 30 seconds of the return being lodged through refundid if your refund is not received within this timeframe, please be sure to reach out to refundid here \[hyperlink “here” to https //refundid com/contact us ]