Fields Available

outline when creating a report, whether on an order or item level basis, you'll have access to various fields of information to export the item level export will list each individual item returned if a return includes multiple items, each item will occupy its own row in the report, meaning one return may span multiple rows the order level export will list each return by order in this case, each return will take up a single row, with all returned items for that order represented within the same row order export order number the order number associated with the return in the export rma ref a unique id/reference number associated with the return email the email address associated with the return full name the full name of the customer who made the return date refunded the date the return was lodged date closed the date the return was approved or declined items all items included in the lodged return total amount the total value of all items in the return days left the number of days remaining to process the return (only applicable for instant returns) refund status the current status of the return (e g , pending, declined, approved) shipping status the last recorded status of the tracking number associated with the return tracking number the tracking number attached to the return order notifications any notifications related to the return (e g , combined with another return) resolution the return type selected by the customer date purchased the date the order was originally placed date delivered the date the returned items were delivered to your warehouse refundid fee the refundid service fee associated with the return customer shipping cost the cost charged to the customer for the return label retailer shipping cost the cost charged to the retailer for the return label shipping account owner the owner of the shipping account used to purchase the return label delivery region the region where the return was originally delivered merchant order ref the id associated with the order in your ecommerce platform payment method the payment method(s) used when creating the original order item export order number the order number associated with the return in the export rma ref a unique id/reference number associated with the return email the email address associated with the return full name the full name of the customer who made the return date refunded the date the return was lodged date closed the date the return was approved or declined total amount the total value of the returned item return reason the reason given for returning the item comment additional comments added to the returned item (if applicable) child reason a more specific reason for the return (if applicable) product id the id associated with the item in your ecommerce platform sku the sku of the returned item item title the name of the returned item variant the variant of the returned item item price the original price of the item at purchase closed by the team member who processed and closed the return resolution the return type selected by the customer date purchased the date the order was originally placed date delivered the date the returned item was delivered to your warehouse refundid fee the refundid service fee associated with the return vendor the vendor of the returned item delivery region the region where the return was originally delivered merchant order ref the id associated with the order in your ecommerce platform product categories the product category attached to the item