Partners & Integrations
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Pre-2024.2
Full Integration
3 min
outline in the complete ap21 integration, ap21 serves as the authoritative source for all order and return data this implies that when a customer goes through the refundid process, order information will be exclusively gathered from ap21 and not from any other location this integration approach is recommended when the order data stored in ap21 is the most reliable and accurate flow for a clearer comprehension of the workflows involved in the complete integration of refundid and ap21, please refer to the following flowcharts they outline the two key touchpoints of the integration lodge refund and processing refund authentication & setup in order to get set up, you'll need to whitelist refundid's sandbox ip address for testing and refundid's production ip address for launch please find them below sandbox 34 116 107 90 production 34 87 219 187 once completed, please reach out to integrations\@refundid com and provide them with the below pieces of information ap21 environment url countrycode (if applicable) authorisation header (if applicable) one of our integration specialists will set this up and provide you with further testing instructions in the instance you'd like refundid to test for you, a further ip address may need to be whitelisted as well
