Notifications & Contact

outline on this page, retailers have the ability to customize the notifications they receive and designate the contacts who will be notified this feature is beneficial when you want particular team members or departments to receive distinct email notifications for instance, you can activate refund related notifications for the customer service team or send invoices and monthly reports to the finance team steps add the contact's email to the email address box, and choose the notifications that the contact will receive by ticking the boxes underneath each notification click the + button to save and add another contact available notifications refund lodged customers who have successfully lodged a refundid refund refund closed refunds that have been either approved or rejected an email is sent for each refund that is closed invoices outline of all refunds that will be charged to your designated bank account in both a pdf and csv format sent out depending on your invoice schedule weekly report overview of refunds lodged and closed over the past week sent every monday monthly report overview of refunds lodged and closed over the past month sent on the first of each month