Return Time

outline setting your store's return time restricts how long a customer has to return an item to your store when setting your return time, you can do so from the order creation or fulfillment date in the instance you would like to increase the return time for a particular item, you can do so by reaching out to refundid steps open your merchant portal and navigate to settings visit the general tab look for return time and set the amount of time you'd like to give customers to return you can select whether the return time begins from order fulfillment or creation, and whether it applies to orders made from now or all orders click ' save ' what do the different drop down options mean? changing the return time for order fulfillment will initiate the return period once the order is marked as fulfilled in your ecommerce platform altering the return time for order creation will initiate the return period as soon as you generate the order on your end modifying the return time for ' all orders' will change the return timeframe for all your orders, including past and future ones adjusting the return time for ' orders made from now ' will only affect the new return period for orders placed after this adjustment was saved