Instant Refunds
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Test Transaction
Processing Your Refund
3 min
outline so, you've received your first instant refund! this guide will demonstrate the steps to follow to complete the refund process after a refund has been initiated through refundid steps once a return has arrived back with you, locate the order on your shopify dashboard see if the order has a tag labeled ' refundid ' and a note reading ' please do not refund through shopify ' attached to it if the refundid note and tag appear on the order, open the refundid merchant portal and locate the order on the refundid dashboard (you can do this by locating the order number or customer email) once you have assessed the item's condition, reviewed the return reason, and followed your regular return procedure, you can click the ' process ' button to either accept or reject the returned order upon clicking the ' process ' button, you will be able to view the return details, which may include the returned items, return reasons, customer information, and other relevant information once you click on ' process refund', a pop up window will appear, giving you options to select an approval or rejection reason, view the refund breakdown, and restock the item if necessary
