Test Transaction

before testing before processing your test transactions please ensure you have set up return reasons and return time settings for your store (instructions below) without these, you will be unable to process a test transaction altering and customising your portal docid\ eobo4vsggc 7d7e4xifmf testing steps login to the refundid environment using the account details provided to you by your account manager navigate back to your bigcommerce store and create a test order ensure the order is assigned to a customer with the same email address as the one used by your refundid test account ensure you ship the order, else refundid will not allow the refund to be processed navigate back to the staging environment, select your store from the dropdown, and enter the order number associated with your test order created in the previous steps progress through the refundid process once you’ve reached the final page titled “ you’ve been refundid! ”, navigate back to the bigcommerce orders tab and you will see a staff note added to the test order to access your refund information in the merchant dashboard, simply log in to your merchant portal and navigate to the dashboard section once there, you will be able to view any refunds that have been lodged and take the necessary steps to process them