Standard Returns
Standard Refunds for Customers
FAQs About Standard Resolutions
2 min
outline the following questions aim to clarify any potential confusion regarding standard refunds who can lodge a standard refund? if standard returns are enabled, your customers will have the choice to select this option alongside the instant refund option certain customers, who are prevented from receiving an instant refund due to typical reasons such as suspected fraud or reaching the refundid amount limit, will be eligible for a standard refund only what happens if a customer has a refundid account? if the customer already has an account with refundid, they do not need to complete additional registration steps to lodge a standard refund what happens if refundid or standard refunds aren't eligible? for instance, if standard returns are inactive or the customer is ineligible for an instant refund for any reason, they will be unable to submit any refund requests through refundid, and the non refundid outcomes will be prompted what if a customer gets banned/flagged on refundid? if a customer is banned or flagged on refundid and previously had the instant refund option, it will no longer be available to them instead, they will have to choose from the basic return options if there are no basic return options to choose from, the ban will be applied in the usual manner
