Standard Returns
Standard Refunds for Customers
Standard Refunds in Customer Dashboard
1 min
outline once customers have submitted a standard return, these returns will be listed in the customer dashboard under the ' completed ' section, alongside any existing instant returns, if there are any users can identify standard returns by the orange ' lodged ' label by clicking on the refund, users can view information such as the returned items and the chosen resolution standard returns will feature a ' view return ' button that will redirect customers to the public refund success page, the same page they saw after submitting the refund here, they can track the progress of their lodged refund the statuses , from 'created' to 'received' to 'processed,' will be modified in accordance with the retailer's actions on their ecommerce platform
