Label Types

outline return labels issued through refundid are done so at the end of the refundid flow the customer is then able to use the provided return label to ship their items back to your specified returns address refundid offers label generation from a variety of different couriers and can facilitate both direct and aggregator based integrations how it works if a customer opts in to purchase a return label, they'll be issued one at the end of the refundid flow this label will be received in two locations location 1 on the "you've been refundid" page location 2 via email pickup vs drop off refundid supports both pickup and drop off return shipping for customers who are organizing return labels automated notifications are issued for both flows and help to ensure customers have a consistent experience no matter where they return their items pickup in the instance a pickup option is chosen, the customer will need to advise refundid of any pickup instructions specific to their return as well as the pickup date once completed, the customer will be sent a return label they'll be required to print out and stick on their parcel followed by this, two notifications will be; one the night prior to the pickup and the following one the morning of pickup these will be sent via email and text message drop off in the instance that drop off is chosen, the customer will be issued a label that will need to be applied to their parcel prior to it being dropped off at a specified drop off location in certain circumstances, the label will be able to be printed for the customer on drop off at the courier this is courier specific and will not apply to all labels auspost barcode feature customers who choose auspost as their return shipping method can now receive a qr code for their shipping label for more details please refer to the guide below label generation methods docid\ cbtcf6so7zwhzgq7bx36z what types of services do we support for each carrier? auspost physical label customers have the option to print a label and personally deliver their package to an australia post office or a designated drop off location barcode customers can generate a barcode, which can be printed at an australia post office, and present it when dropping off their package sendle pickup sendle provides a convenient door to door pickup service customers can select the pickup details, and a courier will be dispatched to the specified location to collect the package dhl express pickup dhl provides a convenient pickup service where a courier will visit the customer's specified location to collect the package drop off dhl also offers a drop off service where customers can personally bring their package to a designated dhl service point for shipment refundid branding on labels labels generated through refundid will, in some way, indicate to them that refundid was used for that particular return each label will display it in a different way and that is dependent on the carrier guidelines and the space available to print this additional information please find examples below australia post the refundid logo will be placed below the delivery address sendle the refundid logo will be positioned in the bottom right corner dhl express 'refundid' will be indicated alongside the name of the retailer