Without Module

steps head to your magento 2 portal and locate the order you’re processing click “comment history” in the “order view” sidebar check to see if refundid added a note outlining what products were processed this acts as a notification to alert the merchant to use the refundid portal instead of the standard refunding method visit http //store refundid com/ http //store refundid com/ and sign in by entering your login credentials navigate to your dashboard here the order will be displayed for you to process approve or decline if you choose to accept the return, decide if you’d like to restock it back to magento 2 or not once this is decided, click “submit” head back to the order on magento 2 and click “comment history” in the “order view” sidebar here you’ll see the items were refunded offline and a note is left advising you that this event occurred in refunded