How To Know If Refundid Was Used?

outline when a customer submits a refund request through refundid, we include a 'staff note' to notify you this is a precautionary measure to prevent duplicate refunds and to inform you to process the return via the refundid dashboard by adding the 'staff note', it ensures that you are aware of the situation and can take appropriate action in accepting the return through the refundid dashboard steps within the orders dashboard on bigcommerce, navigate to the staff notes click on the notes icon and you will find a message indicating that the refund has been lodged via refundid this allows you to quickly identify and track refunds processed through refundid within your bigcommerce platform