Brightpearl

outline refundid integrates with brightpearl as a full two way integration returns lodged in refundid are created in brightpearl as sales credits against the original order, and when your team completes the credit in brightpearl the return is processed automatically in refundid this integration is managed by refundid our team sets it up and maintains it for you what it does refundid to brightpearl a sales credit is raised against the original sales order, with a row per returned item and the money movement recorded as customer payments brightpearl to refundid completing the sales credit in brightpearl closes the return in refundid, accepting or rejecting items based on the quantities left on the credit the result is that your warehouse and finance teams can work entirely in brightpearl, and refundid follows getting connected to get set up we need your brightpearl account and api credentials, plus confirmation of the payment method codes that should be used when recording refunds (see recording how the refund was paid docid\ qqdxmz it5ad3wznmn0gt ) reach out to your account manager or merchant\@refundid com mailto\ merchant\@refundid com to get set up how the integration works docid 5eccykjkov2n1p ejocixrecording how the refund was paid docid\ qqdxmz it5ad3wznmn0gtprocessing returns in brightpearl docid\ huw4vo61sehue4ngpozsg