CIN7
3 min
outline refundid integrates with cin7 to create credit notes automatically once a return has been processed instead of your finance team raising credit notes by hand from a returns report, the credit note is created, paid off and completed in cin7 as soon as the return is approved in refundid the integration is deliberately conservative it only ever creates a credit note for quantities you actually approved, it only ever creates one credit note per return, and it never touches cin7 for a return that hasn't been processed yet what it does finds the original sales order in cin7 using an exact reference match on the order number creates a credit note in your returns branch containing only the approved items records the refunded value as a payment against the credit note approves and completes the credit note, and sets its stage so your warehouse knows the goods are inbound but not yet inspected posts the returned lines and the credit note header against the refunds account you nominate getting started select one of the guides below to get started how the integration works docid\ dl06tf itm919y96aicjgstore credit & gift card refunds docid\ kusbjjddck00jkk2hfdhqretrieving your api key docid 7ino0lxijay5l58ciiz1v getting connected this integration is set up and managed by refundid to get connected we need your cin7 api credentials (see retrieving your api key docid 7ino0lxijay5l58ciiz1v ), the branch or location returns should be booked into, the payment method credit notes should be settled against, and the gl account returns should post to reach out to your account manager or merchant\@refundid com mailto\ merchant\@refundid com to get set up