Collecting the AP21 Gift Card Information

outline when setting up the gift voucher connection, we'll need access to the gift voucher type as well as the sku id of the gift card product this allows us to attach the gift card product to the exchange order and issue a gift voucher return to customers on approval of the return gift voucher type to get the gift voucher type, follow the steps below make sure your gift voucher has been set up in range maintenance this is where you configure the validity of a gift voucher you will have most likely already set this up if you already issue gift vouchers; if you haven't, you can use this to configure the length of validity for your return gift voucher open code maintenance go to retpayty > retvouch locate the code of the gift voucher you'd like to use for returns share this with refundid sku id to get the sku id, refundid will need to collect this for you to get this done, follow the steps below locate an existing on your order where a gift card has been issued as it's own item it can be another return where you've issued or a gift voucher that a customer purchased share the email and order number with refundid