How It Works

outline once connected, global e powers the return shipping step for your international returns the flow when a customer reaches the shipping step of their return, refundid requests return shipping options from global e for the items being returned the customer selects a shipping option and completes their return refundid then requests the return documents from global e and provides them to the customer depending on the shipping method, these can include the shipping label, a commercial invoice, and a returns note the return is registered in global e with the refundid rma reference, and global e provides the tracking number and tracking link things to note the return reason sent to global e is a generic "refundid return" detailed return reasons stay within refundid global e labels cannot be cancelled once generated