Neto

outline refundid integrates with neto (maropost commerce cloud) so your returns are visible in neto from the moment they're lodged, and recorded as rmas once they're processed this integration is managed by refundid our team sets it up and maintains it for you what it does when a return is lodged the matching neto order is labelled so your team can see at a glance that a return is on its way, without an rma being created yet when a return is processed an rma is created in neto, already closed, containing only the items you approved so neto holds a clean record of what actually came back refundid still performs the refund, store credit or exchange itself the neto rma is the record of the return rather than the mechanism for it getting connected to get set up we need your neto api user and key, the warehouse and tax code returns should use, the name of the order label you'd like applied at lodgement, and the rma outcome that should be applied to processed items reach out to your account manager or merchant\@refundid com mailto\ merchant\@refundid com to get set up how the integration works docid\ dqpy2q3r7n4nhjsaplqch