Put A Return In Review
3 min
outline learn how to put a return in review an in review return requires manual review prior to the customer being issued their return label this is especially useful when customers select sensitive return reasons, such as faulty item incorrect item received check out the review returns docid 64ynjmtoy1rwlycwl2fib guide to learn more setting condition click add condition choose the trigger that should put the return in review most commonly, this is when the return reason matches something like faulty or incorrect item received if you'd like to trigger this based on a return reason, from the condition dropdown, select return reason and select the parent and child reason you'd like to have trigger the flow setting outcome click add outcome from the dropdown, select mark return as in review for resolutions in the next dropdown, choose which resolutions you’d like to place in review currently, instant return resolutions can't be put in review we recommend hiding instant resolutions in this same flow save the flow this ensures higher risk returns are manually checked before customers are issued a label, helping you prevent misuse and maintain control