Refundid-Owned Carrier Accounts

outline if you don't have your own carrier account (or don't want to use it), you can generate return labels through refundid's own carrier accounts refundid handles the carrier relationship, and label costs simply appear on your refundid invoice adding one go to settings > shipping click add carrier and select use refundid's carrier account pick the carrier you'd like to add carriers currently available to add include australia post dhl usps fedex nz post canada post some carriers on refundid accounts (such as ups) can only be set up by refundid directly if you see a carrier marked "this carrier can't be configured here", or the one you want isn't listed, reach out to your account manager configuring once added, each refundid owned carrier can be configured with active/inactive toggle price a fixed price quoted to customers for labels on this carrier set it to 0 for free shipping, or leave it blank to pass through the default label cost max weight (kg) if the items being returned exceed this weight, the option isn't shown to the customer leave blank for no limit billing label costs for refundid owned accounts are charged back on your refundid invoice depending on your setup, labels are billed either when the label is created or only once the carrier first scans the parcel where labels are billed on creation, labels that expire unused are automatically cancelled and the cost credited back on a later invoice