Refundid Messaging On Your Sit...
Shopify
Returns Panels
5 min
outline the returns panels option helps to break down your different return options into different panels this module is often used to replace some of the other suggestions and can help offer more information to the customer steps open your shopify dashboard and locate the 'pages' tab locate your returns page (i e the page where you will be adding the refundid accordion) click the <> button in the top right corner of the content editor locate in the code where you would like the accordion to appear paste the below html code in the part of the code where you would like the accordion to appear returning within australia get an instant refund with create an account with refundid to receive your refund instantly! you will only be charged if your return is not in the mail within 7 days start your return returning within australia return for a standard refund or store credit send your return back within 30 days & your return will be processed once received start your return returning within new zealand return for a standard refund or store credit send back your return within 30 days & your return will be processed once received start your return ensure in the html you replace \[refundid url] with the url to where the customer can lodge their return on refundid if you don't want your store to be prefilled, please use the below url https //portal refundid com/query order https //refundid com/query order if you would like to prefill your store, please use the below link and add ?shoporigin=\[shopify store name] where your shopify store name is your myshopify com url please see an example below https //refundid com/query order ?shop=teststore myshopify com this is where the \[shopify store name] is teststore myshopify com ensure in the html you replace \[retailer returns url] with the other url's you'd like to send your customers if they don't choose refundid click 'save' locate the portal on your site and ensure it looks identical to the image below (fonts and colours within the portal will match those used throughout your website) if you would like to adjust the wording, this can be done in the code in the \<p> tags search for the words you'd like to change and you can adjust them accordingly
