Setting Up a Fallback Payment Method

outline ap21 cannot refund back to a gift voucher if a customer originally paid with a gift voucher, refundid needs a fallback payment method in ap21 to record the refund against without a fallback payment method configured, returns against gift voucher payments will fail with an error asking for one what refundid needs create (or choose) a payment method in your ap21 environment to act as the fallback, then provide refundid with its merchant id card type origin send these to your account manager or integrations\@refundid com mailto\ integrations\@refundid com and we'll configure it a separate dedicated payment method can also be configured for gift card refund resolutions (where the customer receives a gift card instead of a refund to their original payment method) let us know if you'd like this set up