Viewing & Editing Exchange Details

outline when a return includes an exchange, the return slideout shows a new order section with the exchange order number, the delivery address, and the items being sent out editing the delivery address if the customer needs their exchange sent somewhere else, click the edit icon next to the address, enter the new address, and save a few things to note the address can only be edited before the exchange order has been finalised editing the address recreates the exchange draft order with the new address if the address change affects the order total (for example, different taxes), a discount is applied so the total still matches what the customer agreed to if the total can't be matched, the edit is rejected address changes are noted on the shopify order