Adjust Shipping Price For Individual Resolutions
2 min
outline learn how to adjust return shipping costs based on the resolution selected by the customer this is especially useful if you’d like to offer free return shipping for exchanges or store credits charge return shipping only for refunds setting condition click add condition to make this shipping rule apply to all orders , set the condition to date fulfilled → is after → 01/01/2000 (this acts as a catch all so the rule applies universally) setting outcome click add outcome from the dropdown, select fix resolution shipping price to click add resolution and choose the resolution(s) you’d like to adjust you can add multiple resolutions here (e g , exchange and store credit ) enter the shipping price for each selected resolution example exchange = $0 , store credit = $0 , refund = $10 save the flow this setup ensures shipping costs are applied differently depending on the customer’s chosen resolution, giving you more control over return incentives