Alternative Credit Methods
2 min
overview alternative credit methods allow retailers to issue store credit through external systems instead of shopify’s native gift cards this is useful for retailers who manage store credit outside of shopify or use third party platforms as their source of truth for customer credit balances by default, refundid issues store credit as shopify gift cards when an alternative credit method is enabled, refundid will instead issue store credit through the configured external platform how it works when a return is approved with store credit selected refundid does not create a shopify gift card store credit is issued through the retailer’s external credit system the approved credit amount is passed to that platform the customer receives store credit according to the rules of the external system common examples of external credit platforms include systems such as apparel21 or rise ai, though this functionality is not limited to those providers setup and configuration alternative credit methods require setup and configuration within refundid refer to the partners & integrations docid\ ca77elwnqlrtnryqfo8j8 section to see what is supported