BigCommerce Returns Portal (Manual)

steps click the 'marketing' tab on the sidebar and then the 'transactional emails' tab click the 'return approved' email template navigate to the 'code' tab scroll down to the 'content' section and head to line 591 this is under the assumption that no other alterations have already been made to the code if the code has been previously edited, find a location you’d like the refundid button to be placed paste the below code underneath the \</table> tag visible on line 591 before you've even sent get an instant refund want an instant refund? click below to access your refund right now, back your order ensure you replace \[bigcommerce store name] with the native link of your store found when on your bigcommerce dashboard save the file and navigate to the 'preview' tab ensure the email looks like the below design head to the 'advanced settings' tab on the sidebar and then the 'returns' tab in the return instructions, paste the below text text to access your refund instantly before you've even sent back your order, head to www refundid com http //www refundid com ” click 'save'