FAQ

outline below are refundid's faqs all of refundid's faqs are visible on our site at https //refundid com/help https //refundid com/help however, to keep customers on your site and help answer all their questions, we suggest adding the below faqs to the help section on your store faqs what is refundid? refundid provides shoppers instant refunds for their returns no need to wait for your order to be shipped back and checked before you’re issued a refund use refundid to get your refund before you’ve even sent back your items with refundid your refund appears in your account in under 60 seconds click here to get started! \[hyperlink “here” to http //www refundid com/query order ] how do i use refundid? click here or go to www refundid com http //www refundid com \[hyperlink “here” to http //www refundid com/query order ] follow refundid's 3 step process and receive your full refund in real time if you haven't already, ship back your order to \[store name] at \[return address] for more information, check out refundid's faq at www refundid com/help http //www refundid com/help what do i do after receiving my refund from refundid? after using refundid your refund process is complete if you have not shipped back your items, you must do so by sending them to the address specified in the \[store name] returns policy this can be done using the return slip provided to you by refundid if one was received if no return slip was provided, you will need to organise return shipping externally and provide refundid with the return shipping tracking number please add this shipping tracking number through your refundid account dashboard for any questions related to the shipping tracking number, please reach out to refundid here \[hyperlink “here” to http //www refundid com/help ] where do i receive my refund? when signing up to refundid you’re prompted to provide your bsb and account number refundid pays you instantly into this account is there a limit to how much i can refund on a single return? yes, refund limits apply to returns lodged through refundid visit our faqs to learn more \[hyperlink “faqs” to http //www refundid com/help ] what products can i not receive a refund on? refundid is not available for any non refundable items be sure to read the merchant’s returns policy to see which items fall within this criterion refundid is also not available for any orders made using a gift card