Merchant Portal
Branding
Custom Buttons
3 min
outline refundid now offers comprehensive customisation options for the entire customer return flow, including button styling throughout the journey you can tailor the appearance of buttons with custom colors, roundness, and text colors in all non refundid branded parts of the customer experience what changes these customisation options allow you to create a more cohesive, on brand experience for your customers by ensuring the return flow matches your store's visual identity button colors change the background color of all buttons button roundness adjust the corner radius to match your brand aesthetic text colors customize the color of text within buttons for retailers who exclusively use standard returns (no instant products), your customers will experience a completely white labeled journey with no visible refundid branding throughout the entire return process how to set this up this feature currently requires assistance from the refundid support team to implement to get started with button customisation prepare your brand color specifications (hex codes recommended) contact your account manager to request the customisation provide your desired button styling preferences our team will implement the changes for your account for any questions or to request this feature, please reach out to your dedicated refundid account manager
