DHL Express

outline connect your own dhl express account to refundid to generate return labels through dhl express this is a bring your own (byo) carrier account and is available to australian and us retailers if you don't have your own dhl express account, refundid also offers a refundid owned dhl account see the refundid owned carrier accounts guide for more what you'll need your dhl express account number the country your dhl account is registered in your dhl site id and password the name you'd like attached to customs declaration forms (the customs signer) optionally, you can also provide a customs contents explanation (if empty, the outbound tracking fallback is used) a customs incoterm (defaults to dap when empty) a product country of origin set up go to settings > shipping click add carrier and select the byo carrier account option select dhl express enter the details above and save dhl express tracking generally won't show any updates until the parcel has been picked up or first scanned by dhl