Editing An Email Address

outline if a customer lodged a return with the wrong email address, you can correct it from the return slideout all further communication for that return (including gift cards and exchange updates) uses the corrected email this is available on standard returns only instant returns always use the email on the customer's refundid account steps open the return slideout and expand customer details click the edit icon next to contact enter the new email and click save the change is recorded in the event log, showing who changed the email and what it was changed from and to