Exclude Sale Items From Getting A Refund Using a Tag
2 min
outline learn how to exclude sale items from certain resolutions without making them completely non returnable this is especially useful if you want sale items to remain eligible for returns, but only for options like store credit instead of refunds this flow has been designed based on the shopify tags model setting condition click add condition select the appropriate tag type ( order tag, product tag, customer tag ) from the drop down menu type in the tag name exactly as it appears on shopify in the provided text box, and click enter to add the tag setting outcome click add outcome select the ' hide return option named ' option from the drop down menu provided for setting the outcomes choose which resolution(s) you'd like to hide from being visible to the customer save your flow to ensure that the non refundable outcome with the chosen exclusion label is applied accurately