Exclude Sale Items From Being Returned Using a Tag
2 min
outline learn how to make sale items non returnable this means customers will not be able to lodge a return for these items under any resolution this flow has been designed based off of the shopify tags model setting condition click add condition select the appropriate tag type ( order tag, product tag, customer tag ) from the drop down menu type in the tag name exactly as it appears on shopify in the provided text box, and click enter to add the tag setting outcome click add outcome select the ' make not returnable due to ' option from the drop down menu provided for setting the outcomes select a reason from the second drop down menu that effectively communicates to the customer why the item is non refundable examples of exclusion labels could include 'sale', 'final sale', or 'hygienic reasons' save your flow to ensure that the non refundable outcome with the chosen exclusion label is applied accurately