Exclude Items From Being Returned Using Compare at Price

outline this guide explains how to use the compare at price flow trigger to exclude items from being returnable this is particularly useful if you want to make items with a high discount (e g , over 50%) non returnable the compare at price trigger is available for shopify only setting condition click add condition from the dropdown, select item discount level enter the discount threshold that should trigger the flow you can set the rule to be less than , between , or greater than a specific discount amount example exclude all items with a discount greater than 50% setting outcome blocking return click add outcome select the ' make not returnable due to ' option from the drop down menu provided for setting the outcomes select a reason from the second drop down menu that effectively communicates to the customer why the item is non refundable examples of exclusion labels could include 'sale', 'final sale', or 'hygienic reasons' save your flow to ensure that the non refundable outcome with the chosen exclusion label is applied accurately setting outcome hiding resolutions click add outcome select the ' hide return option named ' option from the drop down menu provided for setting the outcomes choose which resolution(s) you'd like to hide from being visible to the customer save your flow to ensure that the non refundable outcome with the chosen exclusion label is applied accurately