Merchant Portal
Main Dashboard
Filtering & Exporting Merchant Table
10 min
outline refundid's dashboard allows for complete customisation when it comes to displaying and exporting certain types of data within the refundid dashboard, users can sort and display any range of data given set criteria in the header filtering steps navigate to your dashboard and find the ' filters ' button located on the right hand side of the screen by using the filters, you can easily sort results based on date range, refund status, shipping status, or days remaining to process refunds after selecting the preferred filtering criteria, click ' apply ' date range enables filtering by predefined past phases or by a custom range of dates refund status approved these are refunds that have been approved and processed cancelled these are refunds that have been cancelled declined these are refunds that have been rejected and not accepted for refund pending these are refunds that still need to be processed double refunded these are refunds that were processed twice, once through refundid and once directly by the retailer overdue these are refunds that have passed their processing due date shipping status not shipped yet the item has not been shipped yet and is awaiting fulfillment transit the item is currently in transit and on its way to the destination delivered the item has been successfully delivered to the recipient unknown the status of the shipment is unknown or cannot be determined at the moment failure the delivery attempt has failed, and the item was not successfully delivered resolution by using this filter, you can display returns based on the resolution selected by the customer return reason this filter will let you filter based on the return reasons selected by the customer this filter will look to see if the chosen return reason exists on any of the lodged items days left by using this filter, you can filter open refunds according to the number of days left to process them exporting open your dashboard click on the export button the export section will appear to allow you to choose the column you'd like to include in the exported report
