Filtering & Exporting Merchant Table
9 min
outline refundid's dashboard allows for complete customisation when it comes to displaying and exporting certain types of data within the refundid dashboard, users can sort and display any range of data given set criteria in the filters popup filtering steps navigate to your dashboard and find the ' filters ' button located on the right hand side of the screen by using the filters, you can easily sort results based on date range, refund status, shipping status, or days remaining to process refunds after selecting the preferred filtering criteria, click ' apply ' date range enables filtering by predefined past phases or by a custom range of dates refund status approved these are refunds that have been approved and processed cancelled these are refunds that have been cancelled declined these are refunds that have been rejected and not accepted for refund pending these are refunds that still need to be processed double refunded these are refunds that were processed twice, once through refundid and once directly by the retailer overdue these are refunds that have passed their processing due date in review the return is in review and waiting to be approved so the customer can send it back shipping status not shipped yet the item has not been shipped yet and is awaiting fulfillment transit the item is currently in transit and on its way to the destination delivered the item has been successfully delivered to the recipient unknown the status of the shipment is unknown or cannot be determined at the moment failure the delivery attempt has failed, and the item was not successfully delivered lost in transit the return has been declared as lost in transit by the carrier currency by using this filter, you can display returns based on the currency that the order was placed in you can add a comma separated list to view multiple currencies flagged easily view all returns that have been marked as flagged in the portal to learn how to flag a return, visit the return slide out section in the faqs integration error filter down to all the integration errors that exist on your dashboard at any point in time easily see what errors can be retried, closed out, or ignored resolution by using this filter, you can display returns based on the resolution selected by the customer return reason this filter will let you filter based on the return reasons selected by the customer this filter will look to see if the chosen return reason exists on any of the lodged items days left by using this filter, you can filter open refunds according to the number of days left to process them exporting open your dashboard click on the export button the export section will appear to allow you to choose the column you'd like to include in the exported report