Return Conditions

outline the return eligibility extension shows customers what they can return, right on the order page in their shopify customer account before they even start a return what customers see a returns section on their order showing how many days are left in the return window per item eligibility items that can't be returned show a not returnable badge along with the reason the order's return window has expired the item isn't returnable on your ecommerce platform the item matches one of your non returnable rules (your rule's description is shown) the resolutions available for each item (e g refund, store credit, exchange) a start a return button showing the number of eligible items, linking into your returns portal eligibility is powered by the same rules as your returns portal, so customers always see consistent information