Setup

overview to enable the shipbob integration, refundid needs a small set of details from your shipbob account these credentials allow refundid to create a return record in shipbob whenever a return is lodged in refundid what you need to provide shipbob token a shipbob api token used to authenticate requests from refundid to shipbob shipbob channel id your shipbob channel id identifies the sales channel refundid should use when communicating with shipbob shipbob fulfilment centre id the shipbob fulfilment centre where the returned inventory should be tracked and processed in most cases, the token is enough for refundid to help locate the channel id and fulfilment centre id, but we still require all three values to configure the integration correctly how to set it up generate your shipbob token in shipbob (click here https //support shipbob com/s/article/api token generation personal access token to see how to do this) collect your channel id and fulfilment centre id send the token, channel id, and fulfilment centre id to your refundid account manager (or merchant support) to have the integration enabled