Refundid Carriers

overview refundid carriers are carrier accounts owned and managed by refundid in this model, refundid manages the carrier relationship and is responsible for billing the retailer for return labels generated through the platform carrier rates are determined by refundid’s contract with the carrier how billing works when using refundid carriers refundid generates labels using a refundid owned carrier account the carrier bills refundid directly refundid then invoices the retailer for the cost of those labels retailers are billed at the same time refundid is billed by the carrier depending on the carrier some carriers bill on first scan others bill on label generation shipping costs are itemised within the refundid invoice and appear as a separate line item you can find an example invoice below see an example pdf invoice currency handling if the retailer’s store base currency differs from the carrier’s billing currency refundid will convert the shipping charge into the retailer’s base currency the retailer will always be billed in their store’s base currency for example an australian store using a usps account billed in usd refundid converts the charge to aud before invoicing the retailer payment method requirements shipping charges under refundid carriers can only be billed via bank account cannot be billed to a card this ensures proper reconciliation and avoids card processing fees for shipping costs