Shopify Native Store Credit

overview shopify native store credit integrates directly with shopify’s built in store credit functionality unlike traditional gift cards, this method issues credit directly to a customer’s shopify account balance when the customer shops again while logged into their account, their available store credit balance can be applied automatically at checkout this resolution does not use shopify gift cards instead, it uses shopify’s native customer balance system how it works when a shopify native store credit resolution is approved a store credit refund is issued directly through shopify the credit is attached to the customer’s shopify account the amount appears as available balance when the customer logs in the store credit is currency aware and based on the customer’s order currency not restricted to a single gift card code fully visible within shopify’s native store credit reporting this method relies on shopify customer accounts being enabled and properly configured how it appears in shopify when a native store credit is issued the refund appears on the shopify order as a store credit refund type the customer’s account balance is increased by the approved amount the customer account shows a clear attribution linking the credit back to the specific refund this makes it easy to track where store credit originated distinguish between refundid issued credit and other store credit adjustments reconcile customer balances against return activity bonus credit with shopify native store credit bonus credit can also be applied when using shopify native store credit however, shopify limits how much can be refunded directly against an order this creates a constraint when issuing bonus amounts in these scenarios refundid will issue as much store credit as possible directly against the order any additional bonus amount that cannot be issued via refund will be manually added to the customer’s store credit balance this ensures the customer still receives the full intended bonus amount, even if shopify’s refund limits apply